WHAT IS THE POLICY ON RETURNS?
Sukhani Europhil Limited only accepts returns if any item is found not to be “as described/ illustrated”. Each item is attached to page using a tape. If the tape is removed or, tampered with, the return will not be accepted.
Once the buyer returns the item back to us in the same condition as shipped, we shall issue the refund. However the transaction charges arising from the sale is non refundable at all times.
Please note – The right to accept returns besides the above-mentioned reasoning remains the sole discretion of Sukhani Europhil Limited. We should receive the item purchased, undamaged and along with its original packaging.
MODE OF REFUND:
All refunds would be processed within 7 working days upon the receipt of the item. For payments by credit / debit card / Net banking, the amount will be refunded via original method of payment.
In case you have been charged twice for the same transaction and amount and we have received the payment twice, we will refund the additional amount via original method of payment within 7 working days.
Please note that the transaction charges arising from any sale is non refundable at all times.